Question: Suppose, you are Nadia. You bought a pair of shoes yesterday and found some defects in the shoes when you got home. Now you want to return the product. Write a dialogue between you and the shopkeeper to return the defective product.
Answer: Dialogue Between Shopkeeper And Customer to Return Defective Product
| Nadia | Excuse me, sir? |
| Shopkeeper | Hi Madam, how may I help you? |
| Nadia | Sure sir. I bought this pair of shoes yesterday from your shop and found some defects when I got home. |
| Shopkeeper | Okay. Can I see the receipt? |
| Nadia | Sure, here it is. |
| Shopkeeper | Ok. What is the problem you are facing? |
| Nadia | There are some spots on the back of the shoes. can you refund me, sir? |
| Shopkeeper | No, madam. We can’t return these, but we will exchange these for a pair of shoes. |
| Nadia | Okay. That’s a good choice. |
| Shopkeeper | Do you want the same model or different? |
| Nadia | I want the same model. But can you try black instead of white? |
| Shopkeeper | Yes. We have both colors. |
| Nadia | That’s great. I want the black color of shoes. |
| Shopkeeper | Okay. You can collect the shoes from the counter. |
| Nadia | Thank you for your polite conversation. |
| Shopkeeper | Thank you, please come again. |
Some Important Vocabulary From This Dialogue: Dialogue Between Shopkeeper And Customer
| Words | Bengali Meaning | Hindi Meaning |
| bought | কেনা, কিনলেন | खरीद लिया |
| pair | জোড়া | जोड़ा |
| yesterday | গতকাল | बीता हुआ कल |
| found | পাওয়া গেছে | मिला |
| some | কিছু | कुछ |
| defects | ত্রুটি | दोष के |
| got | পেয়েছি | प्राप्त |
| receipt | রসিদ | रसीद |
| spots | দাগ | स्पॉट |
| refund | ফেরত | धनवापसी |
| exchange | বিনিময় | अदला-बदली |
| choice | পছন্দ | पसंद |
| same | একই | वैसा ही |
| different | ভিন্ন | को अलग |
| instead | পরিবর্তে | बदले में |
| both | উভয় | दोनों |
| want | চাই | चाहना |
| conversation | কথোপকথন | बातचीत |
| again | আবার | दोबारा |
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